Client Rights
MJD Wellness and Community Center, INC respect the rights and dignity of individuals, families, and communities it serves. We pledge to treat clients with consideration, as well as respect their personal autonomy and privacy.
Right to Choose
- MJD Wellness and Community Center, INC services are voluntary and non-coercive except for those which are mandated by law or court order.
- Individuals, families, and/or legal guardians have the right to participate in decisions regarding the services provided.
Right to Fair and Equitable Access
- MJD Wellness and Community Center, INC is committed to providing its clients fair and equitable access to service.
- If a service is available only to a population subgroup, the eligibility criteria will be clearly defined and the admission process will be fair.
- Except for emergency situations, access to service is on a first-come, first-serve basis.
Right to Respectful and Safe Service
- MJD Wellness and Community Center, INC values diverse identities, experiences, and perspectives of all people, so expects its staff to respect the personal background, beliefs, and values of their clients inclusive of their heritage, culture, language, age, gender identity, and expression, LGBTQ2SI identity, ability, physical and mental health, religion, education, socioeconomic backgrounds, family, and immigration status.
- MJD Wellness and Community Center, INC recognizes, respects, and responds to the needs of clients and provides service that is appropriate to the client.
- MJD Wellness and Community Center, INC implements practices within the agency to ensure programs and services are accessible, supportive, respectful, and safe by reflecting the cultures, languages, and traditions of the people served.
Right to Confidentiality and Privacy Protection
MJD Wellness and Community Center, INC treats all client information as confidential and will not release client information inside or outside the organization without the client’s written consent except under conditions required by law.
Respecting Others
- Clients are expected to respect the rights, dignity, and privacy of other persons they meet at MJD Wellness and Community Center, INC. Any behavior or action which threatens the safety or violates the human rights of another client, MJD Wellness and Community Center, INC staff, or volunteer, may result in service termination.
Observe Program Schedule and Rules
- Clients are responsible for following and respecting MJD Wellness and Community Center, INC program schedules and rules.
Feedback to MJD Wellness and Community Center, INC
- MJD Wellness and Community Center, INC welcome clients’ feedback about its service and suggestions for improvement.